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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jerry & Wendy Douglass

October 20, 2023

5  out of  5 rating by Jerry & Wendy Douglass
"Ricky Chapa helped us out in such a tremendous way, knew exactly what what we wanted, went above and beyond to find us the greatest price for our auto insurance since the company we had been with for years, went up in price tremendously. Definitely would recommend this company for all your auto and home insurance needs. He was courteous, and extremely knowledgeable. Thanks again Ricky!"

Samuel Reynolds

October 13, 2023

5  out of  5 rating by Samuel Reynolds
"Ricky is professional, prompt and informative. He make the process a breeze. In todays market you are never sure on who you can trust. I can with out a doubt say that not only do I recommend him, but you will too!"

Judy Manus

August 31, 2023

5  out of  5 rating by Judy Manus
"Ricky made buying multiple insurance policies easy. He was extremely helpful answering all of my questions. He followed up with me as promised. After getting many quotes, I chose State Farm and Ricky based on expertise, efficiency, and coverage. I can relax knowing I am well insured and well represented. Thank you!"

Michael.Shields07 The Shields Family

August 31, 2023

5  out of  5 rating by Michael.Shields07 The Shields Family
"Mike is an awesome representative to work with who goes out of his way to explain everything, and got me exactly what I wanted!"

Adam Brown

August 28, 2023

5  out of  5 rating by Adam Brown
"Great and easy getting a quote from Austin.. Beat Allstate easy."

joseph arellano

July 28, 2023

5  out of  5 rating by joseph arellano
"Got right on my claim when I called about having Issues with the other parties Insurance after he hit me from behind!"

Rostom Sefraoui

July 18, 2023

5  out of  5 rating by Rostom Sefraoui
"I strongly recommend Mike! Very knowledgeable and straightforward! Appreciate your help sir!"

Lewis Luxury

July 7, 2023

5  out of  5 rating by Lewis Luxury
"Nice guy and patient 👌🏽"

Mark Pugh

July 7, 2023

5  out of  5 rating by Mark Pugh
"There is outstanding customer service at this agency. Ricky got me switched over a couple months back and saved me about $95/month. They are on top of their stuff here. If you ever need anything, boom done in 5 minutes. Have any questions? Boom answered in 2 minutes flat. Top notch insurance guys up there."

Gina Davis

July 5, 2023

5  out of  5 rating by Gina Davis
"I had the best customer experience with Mr Mike Morrison when obtaining auto insurance for my son who was in the middle of purchasing his first car on Fri June 30th. He very very pleasant, courteous, patient, personable and professional. He made a stressful situation an awesome situation. We appreciated all of your help, Mike! Thank you so much! Sincerely, Mrs. Gina Y Davis"

Kyle Morris

June 28, 2023

5  out of  5 rating by Kyle Morris
"Fantastic customer service marked my experience with their auto and life insurance policies; the team, especially Michael and Jon, offered clear explanations and prompt responses. They ensured a seamless process and offered competitive rates, truly making me feel like a valued customer."

Isaac Flores

June 26, 2023

5  out of  5 rating by Isaac Flores
"After being told for a third time by Allstate that my policy was increasing again I knew it was time to start shopping around. I thought when I got a quote from a competitor Friday that it was too good to beat. Told myself I’d wait till Monday and call one more place and boy am I glad I did. Ricky Chapa gave me a quote that blew everyone else out of the water SAVING ME OVER $200 A MONTH! I think I asked him 2-3 times if he was sure it covered what I asked for and it definitely did even a little more actually! If you’re thinking about calling for a quote, stop thinking and do it! Thanks Ricky!"

Hannah Soenksen

June 21, 2023

5  out of  5 rating by Hannah Soenksen
"New to the DFW and happy that I made this my home office. Austin has been amazing to work with. He’s on top of it, calls me back when he says he will, easy to get in touch with, gets me the best rates AND has the best attitude about it. State Farm is the bees knees. Austin is the bees knees! All he needs is the khakis and he can takes Jakes job! Thanks y’all!"

John Alexander

June 20, 2023

5  out of  5 rating by John Alexander
"So I just moved and Mike was my agent who managed to give my coverage a mild boost and slightly cheaper. They're in good communication. And do recommend their staff."

Pamela Carranza

April 12, 2023

5  out of  5 rating by Pamela Carranza
"I met with Austin in person at the office. It was a very pleasant and positive experience. Austin was extremely helpful with initiating homeowner’s and auto policies. He took the time to explain the different options as well as the benefits of various riders on the policies. The process was smooth and reassuring. It is a relief to know that my family and our belongings will be well protected. Highly recommend!"

Tyara Buckner

April 12, 2023

5  out of  5 rating by Tyara Buckner
"John was an amazing help. He got me the best deal !!"

Celeste Trujillo

April 11, 2023

5  out of  5 rating by Celeste Trujillo
"The agent I spoke with, John, was very informative and patient with my request and questions. Took time to explain all parts of the policy and was very attentive. Overall excellent customer service."

Red The Beard

April 11, 2023

1  out of  5 rating by Red The Beard
"I have been insured with Bryan Rheay for several years now. Melissa, who no longer works there was the only one I talked to, because she was the first to answer my call. She was so helpful and tried to get me the lowest possible rate while still having great coverage. Talked to Bryan Rheay for the first time today and was thoroughly disappointed in his attitude. He was extremely short and fast, wanted to end conversation a.s.a.p. His condescending wit is not helpful. To much to get into, just be aware."

Kelso Kelso

March 3, 2023

5  out of  5 rating by Kelso Kelso
"I spoke with Austin from State Farm and by far the best representative I have ever spoken to, and not just for car insurance too! Geico doubled to tripled my price and Austin was not only understanding, helpful, and knowledgeable but he also just felt like a best friend over the phone. I am honestly more confident in State Farm than I have ever been with Geico (over 6 years). Thanks Austin!"


February 28, 2023

5  out of  5 rating by A J
"Ricky was professional and super informative!"

Brooke Hale

February 24, 2023

5  out of  5 rating by Brooke Hale
"The customer service is out of this world! You email call or text they are on top of it!"

Triniti Bowman

February 14, 2023

5  out of  5 rating by Triniti Bowman
"I got my car insurance for myself when I was 19 and Austin made it so easy, understandable and it’s affordable for me! I never have any issues with State Farm and Austin is always just one call away when I need anything or have any questions! The app is also super simple to understand and use. I’m so glad I use State Farm!"

Sting Rae

February 14, 2023

5  out of  5 rating by Sting Rae
"Austin is great! Another company wanted to raise my rate almost $60 for no reason and now I'm saving almost that much each month. Austin's kindness and diligence has made the switch easy. I wish I had switched sooner."

Kayla Pugh

January 19, 2023

5  out of  5 rating by Kayla Pugh
"I have had my insurance with Bryan’s office for about a year now. Super friendly/informative staff - I work with Ricky and he is always very helpful !!"

Bobby Childress

January 18, 2023

5  out of  5 rating by Bobby Childress
"I absolutely love working with this office for all of our insurance needs. Most of the time I am working with Melissa, and she always helps me out with the best customer service. Thank y'all for all you do!"